Terms of service

Welcome to Cakesomarvellous. By accessing or using our website (cakesomarvellous.com) and placing an order, you agree to be bound by the following Terms of Service.

1. General

Cake So Marvellous provides ready-designed cakes and desserts for sale via our website and other platforms (e.g. WhatsApp, social media).

We reserve the right to update or modify these Terms at any time without prior notice.

2. Orders & Payment

  • All orders must be paid in full to be confirmed.
  • We reserve the right to decline or cancel any order at our discretion.
  • Prices are listed in Singapore Dollars (SGD) and are subject to change without notice.

3. Product Representation

  • All products are made by hand and may have slight variations from the images displayed on our website or marketing materials.
  • Such variations do not constitute defects and are not grounds for refunds.

4. No Customisation Policy

  • We do not offer customised or fully bespoke cakes.
  • Products are sold as listed, with only the options explicitly stated on the website available (e.g. size, flavour, add-ons if applicable).

5. Cancellations & Refunds

  • All cancellations and refunds are subject to our Refund Policy.
  • By placing an order, you agree to the terms outlined in the Refund Policy.

6. Collection & Delivery

  • Customers must ensure that all delivery details provided are accurate.
  • We are not responsible for failed deliveries due to incorrect or incomplete information.
  • Risk of damage transfers to the customer upon collection or successful delivery.

7. Product Care & Allergies

  • Our products may contain or come into contact with common allergens such as dairy, eggs, nuts, and gluten.
  • Customers are responsible for reviewing product descriptions and ensuring suitability before purchase.
  • We shall not be held liable for any allergic reactions or improper handling or storage after delivery.

8. Intellectual Property

All content on this website, including images, branding, and designs, belongs to Cake So Marvellous and may not be copied, reproduced, or used without permission.

9. Limitation of Liability

To the fullest extent permitted by law:

  • Cake So Marvellous shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
  • Our total liability shall not exceed the amount paid for the order in question.

10. Privacy

Your use of our website is also governed by our Privacy Policy, which outlines how we collect and use your personal data.

11. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Singapore.

12. Contact Information

For any questions regarding these Terms, please contact us:

Email: cakesomarvellous@gmail.com
Phone/WhatsApp: 93535012