Shipping policy
At Cakesomarvellous, all products are freshly baked to order. Please review our delivery and self-collection terms below before placing your order.
1. Delivery Schedule
- Delivery is available daily between 10:00 AM – 3:00 PM
- Sunday deliveries are between 12:00 PM – 4:00 PM
- All delivery timings are time slots only and are not guaranteed to a specific time.
2. Delivery Fees
- A flat delivery fee of $8 islandwide applies to all orders
- Additional surcharge of $10 applies to:
- Sentosa
- Tuas
- Jurong Island
3. Order Lead Time
- Orders must be placed before 2:00 PM to qualify for next-day delivery
- All orders are subject to slot availability
- Customers are required to check availability at:
https://cakesomarvellous.com/pages/schedule
4. Delivery Conditions
- Customers must ensure that all delivery details provided are accurate and complete
- If the recipient is unavailable at the time of delivery:
- The order may be left with a neighbour for safekeeping, or
- The order may be left at the customer’s doorstep
By placing an order, you agree to these delivery arrangements.
5. Risk & Responsibility
- All risk of loss or damage to the products transfers to the customer once the order has been delivered or left at the designated location
- Cakesomarvellous shall not be liable for any damage, loss, or quality issues after delivery has been completed
6. Delivery Limitations
- Delivery timing is an estimate and may be affected by traffic, weather, or unforeseen circumstances
- We do not guarantee exact delivery times within the selected time slot
7. Self-Collection
- Self-collection is available daily between 6:00 PM – 9:00 PM
- Collection address:
757 Yishun Street 72 - As all products are made to order:
- Same-day self-collection is not available
- Orders must be placed in advance
8. Late Collection
- Customers are advised to collect their orders within the stated time window
- We are not responsible for any deterioration in product quality due to late collection
9. Contact
For any delivery or collection enquiries, please contact us:
Email: cakesomarvellous@gmail.com
Phone/WhatsApp: 93535012